Shipping policy
Orders are typically processed within 1-5 business days after your purchase is confirmed. This processing time allows us to carefully prepare your items and ensure their quality.
After processing, your order will be shipped to your specified address.
Standard shipping usually takes between 7-14 business days dependent on your location for your order to arrive at your doorstep.
Please note that factors such as your location, shipping method, and unforeseen circumstances may occasionally affect delivery times. Rest assured, we will always work to minimize any delays.
We offer a variety of shipping options, including standard, premium, and priority shipping, depending on your preferences and requirements. Shipping costs will vary based on the chosen method. If you have selected Priority + Insured shipping as your shipping method, you will be given an option to have your order be either reshipped or refunded if the order somehow get's lost in transit. If you selected our "Free Shipping" or "Priority Processing" shipping methods, we will also reship your package if it get's lost in transit to your destination.
Kawaii Closet is not liable if you use an incorrect address during the checkout process. Please be sure to use your correct billing and shipping address before deciding to place your order. If we have made any error, then we will take responsibility for the original order you placed at no charge.
Shipping costs are calculated during the checkout process, based on your order's weight, dimensions, and your preferred shipping method.
As soon as your order ships, we will provide you with a tracking number and a link to track your package's progress. This way, you can stay up-to-date with the status of your delivery.
You will receive an order confirmation email after your purchase. Please review this email to ensure that your shipping address and order details are correct. If you spot any errors, please contact us immediately to make any necessary corrections.
For our valued international customers, we also offer shipping services. Please be aware that international shipments may take longer to arrive due to customs and local postal services.